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Terms and Conditions of Sale

The following terms and conditions apply to all transactions on PicStop.co.uk The use of this site indicates your acceptance of these terms and conditions. The placement of an order indicates your acceptance of these terms and conditions. Please read them carefully and print a copy for future reference.

Contact Details

If you need to contact us for any reason please do not hesitate to do so by using the contact page: Contact

Ordering

Making a purchase could not be simpler. Just browse or search our website, find the product you need. Click the "ADD TO BASKET" button against the item(s) you wish to buy and this will put them into the shopping cart. Select your delivery option and location and proceed to payments. Enter your name address and credit/debit card details on our secure payment page and click complete. After your order has passed through our security checks will send you a confirmation email detailing your order. Please take care entering the "cardholders statement address" exactly as it appears on your credit / debit card statement to ensure swiftest dispatch.

Delivery Schedule

We aim to dispatch all orders on the day of ordering (weekdays), regardless of time of ordering. Goods can be sent to your registered credit card address or alternatively to another address providing all details are confirmed.
Read our full Delivery Schedule details.

Prices and Payment

Please note that the prices of all the products on our website are inclusive of applicable Value Added Tax (VAT) and a 3-5 working day delivery service. Priority delivery services are available at an extra cost. Prices are subject to change at any time prior to acceptance of your order. Should there be any change we shall notify you and give you the option to proceed or cancel your order.

Payment for Products can be made by Paypal, Visa, Visa Delta, Visa Electron, Solo, Mastercard, Debit Mastercard, JCB, and Switch, unfortunately we do not accept AMEX. Legal title to any goods shall not pass to the customer until all sums due to the PicStop have been paid in full.

After your order has passed through our security checks we will send you a confirmation email detailing the exact order received. All orders will be dispatched complete with a VAT invoice. Please note we do not debit your card unless stock can be assigned to your order, in the very rare instance of a stock issue we will contact you within 48hr with an alternative option or refund.

Availability

Receipt of your order does not guarantee that we can supply the selected Products to you. All the products are subject to availability and we must therefore reserve the right in exceptional circumstances: to limit quantities of products we supply; to supply only part of an order or to divide up orders; to alter the availability and duration of, and to terminate at any time, any special offers. We will not deduct sums from your credit/debit card unless stock is available for shipping. Should you wish to cancel your order at any stage you will be refunded in full provided the order has not already been processed & packed or dispatched.

Order Acceptance Policy

No binding contract is created until your order has been accepted. Acceptance of your order shall take place when your credit/debit card is debited or other payment is cleared and until then the right is reserved to decline your order. At PicStop's discretion, ownership of the goods may not pass from Picstop to the buyer until the buyer as made a payment in full thereof, (and any other monies owing to the Seller). By placing your order, you agree to accept all terms and conditions set forth anywhere on this site, including PicStop's terms and conditions of sale.

Drop Shipping Policy

PicStop does not offer a drop shipping service for businesses without prior agreement.

Returns and Refunds

Under The Consumer Protection (Distance Selling) Regulations 2000. You have the right to cancel an order without reason by the end of the seventh working day after the day on which you receive your goods.
See full Returns and Refund details.

Tax Charges

The price of all goods and services advertised are inclusive of any applicable UK taxes including VAT. The price does not include any importation taxes applicable outside of the United Kingdom.

PicStop VAT Number: 001 8906 03

Credit Card / Web Site Security

Security is probably one of the most significant concerns for both the shopper and the retailer during an online transaction. In reality an online transaction is probably more secure than a card transaction in a shop or conducted over the telephone or by fax, as the information transmitted online is highly encrypted using complicated logarithm combinations.

Please Note: PicStop does not and has never stored credit / debit card details.

Fraud Statement

Unfortunately levels of fraudulent credit card transactions, particularly via the internet, are on the increase. PicStop make every effort to check all orders as thoroughly as possible given the information submitted, please do not be offended if we have to contact you to make additional security checks after you have placed your order. At PicStop fraudulent transactions will not be tolerated and are always reported to the relevant authorities. Please also be aware that we are a member of an efficient anti-fraud program. IP. addresses are logged for all completed and failed transactions.

Guarantees

All products supplied are covered by the manufacturers' own warranty which is normally for a period of twelve months from the date of delivery but often longer. This covers parts and labour to repair product that has became faulty due to manufacturing faults. Guarantees do not cover goods which have become faulty as the result of misuse or mishandling.

Loss of Data

To the extent not prohibited by law, in no event will PicStop be liable for any lost images, data, revenue or profit, or for special, indirect, consequential, incidental or punitive damages, however caused regardless of the theory of liability, arising out of or related to the use of or inability to use the product, even if PicStop has been advised of the possibility of such damages. In no event will PicStop's liability exceed the amount paid by you for the product.

Customer Services

At PicStop we recognise that it is inevitable that problems can occur with any business transaction but it is how you rectify them that will make one stand out from another. Customer regard is one of the benchmarks we use to measure our success and whilst we strive to achieve a 'right first time' policy, problems can sometimes occur. Our extensive customer comments page is available so you can see what people think of our service . We are always keen to receive any feedback both negative and positive. If you have any comments or questions regarding PicStop please Contact us

Privacy and Disclosure of Information to Third Parties

PicStop takes your privacy rights as a customer very seriously. This policy outlines the information we collect from our visitors and how we use it. Due to the ordering process certain information given by you at the time of ordering is collected lawfully and in accordance with the Data Protection Act 1998.

Data Protection Reg No. N000312

Copyright

The design and text of this site is Copyright PicStop. Some product images and product descriptions within this site are Copyright their respective owners. All brand names, logos and trademarks are property of their respective owners. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the PicStop web site without written permission from PicStop. Any use of materials on this site without PicStop's prior written consent is strictly prohibited.

Errors and Descriptions

Every effort will be made by PicStop to ensure accuracy of any technical data or literature made available in relation to our products. PicStop accepts no liability for any damage or injury arising from any errors or omissions in such technical data to the Buyer or any third party. No contract can be invalidated due to printing or clerical errors. Product photographs are for illustration only and any descriptions of goods are for guidance only and shall not constitute the contract 'sale by description'. Errors and Omissions excepted. We will promptly correct any errors brought to our attention.

Links to other websites and Services

The PicStop website contains links to other websites which are not under the control of and are not maintained by us. These links are provided for your convenience only and we are not responsible for any of the content of those sites. We can accept no responsibility for information or opinions from third parties, contained within this website or for the content of links from this site.

Governing Law and Jurisdiction

These terms and conditions shall be governed by and construed in accordance with the laws of the Isle of Man and any disputes will be decided only by the Isle of Man (Manx) courts.

Statutory Rights

All statements, guarantees or warranties in these terms of trading are additional to and do not affect your statutory rights. These terms and conditions are subject to change at any time without prior notice to you.